Jul 5 2008

 
   
 

Return, Privacy, Upgrade Policies


Upgrade

All of our minor versions are free upgrades. For example, version 4.5 to 4.5.1 is a free upgrade. All major versions have a nominal upgrade fee of a percentage of the purchase price. Furthermore, we provide free upgrades to a major release to all purchasers of the product within 1 month of purchase. We to reserve the right to expand these policies on a per customer basis based on circumstances or to expand these policies for a certain release.

Privacy

At WebIS, your right to privacy is one of our primary concerns. This Privacy Policy describes the guidelines we use to protect the information we collect about you during your visit to our Web site and through the purchase process.

Information we collect

At various times, WebIS requests personal information. This can be done while you are visiting our forums, requesting support, and during the purchase process. Information we collect may include your name, address, telephone number, and email address. We do not collect credit card info.

What we do with this information

The requests for information allow WebIS to provide services you have requested or to enhance your experience while visiting us. The information that we collect during a purchase is necessary for us to fulfill your order, track the status of your order, and provide the best customer service possible.

WebIS will not sell your private information to any outside company for its use in marketing or solicitation. WebIS may disclose your information in certain cases where we have your permission or under special circumstances, such as when we believe it is required by law.

Periodically, we will use the information provided to us to notify you of important announcements regarding special offers or important functionality changes to our Web site. We may also use the list for co-marketing purposes where Web IS, Inc. sends the email. If you would rather not receive these updates and/or newsletters, you can request to be excluded from these announcements here.

WebIS may also use customer information on an aggregate basis to better understand our users and to improve our services. Aggregate statistics may also be disclosed to potential advertisers and/or business partners.

The use of "cookies"

WebIS does use cookies. Cookies are small information files stored by your browser on your hard drive that allow us to provide advanced features such as personalization and shopping carts. The cookies we use do not contain any personal information. If you wish, you can change your browser settings to disable cookies, but please note that cookies must be enabled on your browser in order to make a purchase at eSellerate and participate in our forums.

Your consent

By visiting and purchasing products through WebIS's Web site, you consent to the collection and use of the information described above by WebIS. We may periodically modify our privacy policy and will post any changes on this page so you can always be up to date on the information we collect and how we use it.

We reserve the right to change this policy at any time.